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Using Dgroups to scale up online Networking and Communication in the Rural Water Supply Network

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Check out the latest case study on Dgroups: Using Dgroups to scale up online networking and communication in the Rural Water Supply Network. This item is based on an in-depth interview of Sean Furey (Skat/RWSN) by Saskia Harmsen. It includes a 4-page PDF and a video and full transcript of the interview.

This case study describes why RWSN has chosen to use Dgroups as their main tool for communicating with partners and clients all over the world. It explains how they’ve been using Dgroups and what results it helped the network achieve. Finally, it presents the key lessons learned by RWSN on what makes an active group, and how to sustain conversation and exchanges in online communities.

Dgroups is an online platform for individuals and organisations working in international development. Users can find groups who are interested in the same topics and start fostering new groups and communities. The singularity of DGroups is that it uses e-mail as a mode of communication, so as to be as simple and inclusive as possible by facilitating users in countries in the south with low bandwidth.

Today, Dgroups supports more than 700 communities of practice, with more than 150.000 registered users and delivers around 460.000 email messages each day, half of which are exchanged with and within low-income countries.

Source: Dgroups